Justification for Our Privacy Policy

Detailed Privacy Policy and User Information Handling

This Privacy Policy serves as a comprehensive guide to how we handle your personal information from the moment you visit our website. We are dedicated to protecting your privacy by transparently managing your data, complying with legal standards, and ensuring robust security measures are in place. This policy outlines the specific processes and protections we use to secure your personal data.

What data do we acquire?

When you register for a companyaccount, company collects personal data that you submit such as your username, email address, spoken and studied languages and any other personal or preference information that you optionally enter into the Service, as well as your profile picture.

companyalso collects and generates a number of other areas of usage information automatically which includes; services metadata, log data, device information, IP addresses, third-party data and cookie information.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We may contact you to ask you to participate in research. By participating in research with us, you confirm that you have read and agreed to the research conditions. Some of our research will use information from your companyaccount in order to give us accurate results. Results will be aggregated and may be used for marketing purposes. No personal details will be shared with third parties. All your personal information will be stored securely for the duration of the research and deleted after the publication of the results. We store your personal information only on secure servers that are held in secure facilities and have up-to-date firewall protection.

If you decide to participate in any research, your participation is voluntary and you can withdraw at any time. If you’d like to withdraw, please send an email and your request will be processed on the following working day in the UK. All your data will then be deleted from our database and excluded from the research.

Our Use of Data: Transparency and Methods

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.

Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.

We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.

We also use information in aggregate form (so that no individual user is identified) for the following purposes:

For marketing analytics
To aid strategic development
To audit usage of the System

Disclosures

We may share your personal information within our corporate family, including our parent company and any subsidiaries. Furthermore, we might disclose your information to business partners, suppliers, and subcontractors as required for fulfilling our business obligations.

Your Data's Safekeeping

The security of your information is important to us. We take precautions to protect your information by implementing safeguards to protect the information we collect. But you should keep in mind that no website or Internet transmission is ever completely secure or error-free. PLEASE NOTE: The safety and security of your information also depends on you. We urge you to take steps to keep your private information secure, such as choosing strong passwords and never sharing your password with anyone else. If you create or receive a password in connection with Online Platform access, please notify us promptly if you believe your password security has been breached, and remember to log off of the Online Platform before you leave your computer or mobile device.

The Online Platforms may offer opportunities to communicate through email. Because normal email is not encrypted, the possibility exists that unauthorized individuals may intercept email messages. Organisation, its parents, and affiliates are not responsible for the privacy and security of email messages except those stored in our system.

Web Links to External Sources

Our website and associated communication channels like blogs and newsletters may link to various external websites outside our company's control for the convenience of our users. Please be aware that we do not oversee the privacy practices or content of these external sites and thus cannot make any representations about their practices. Furthermore, our site employs third-party cookies specifically for running Analytics Demographics and Interest Reporting. While these cookies collect data such as age, gender, and interests to enhance our content and marketing strategies, they do not capture any personally identifiable information, ensuring your personal details remain confidential.

Alterations to this Privacy Policy

We may change this Privacy Policy from time to time, so please check back regularly to keep informed of updates.

Your Personal Rights to Data Security

You hold several rights in regard to your data:

Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. We will not charge you for this access unless your request is “manifestly unfounded or excessive.” Where legally permissible, we may decline your request and will provide reasons for such denial.
Right to correct – the right to have your data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your data from our systems.
Right to restrict – the right to “block” us from using your data or limit the way we can use it.
Right to data portability – the right to request that we move, copy, or transfer your data.
Right to object – the right to object to our use of your data, particularly where we use it for our legitimate interests.

To inquire, exercise any of your rights mentioned above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this email.